Warranty Coverage UK only and only bought through Supatracks stores or brands ( supatracks.co.uk, bestgripstuds.co.uk and or eBay store)
Provided the customer buys the bestgrips studs from BestGripStuds.co.uk (“BestGrip”) warrants to the original purchaser that its studs are free from defects in materials and workmanship under normal use and service for the lifetime of the product.
This warranty applies only to Supatracks,ย bestgripstuds uk sales and related ebay sales and only customers that buy fromย Supatracks, bestgripstuds.co.uk and where either party can validate sale / purchase.
1 Exclusions
This warranty excludes the following:
- Normal Wear and Tear: Gradual deterioration resulting from regular use.
- Misuse or Abuse: Damage caused by improper installation, neglect, or unauthorized modifications.
- Environmental Factors: Corrosion or damage due to exposure to chemicals, extreme temperatures, or moisture beyond product specifications.
- Accidental Damage: Impact, dropping, or other external forces causing damage to the studs.
- Unauthorized Repairs: Any repairs or alterations performed by anyone other than an authorized BestGrip representative.
2 Duration of Warranty
- Non-Transferable: This warranty applies only to the original purchaser and is not transferable.
- Lifetime Definition: “Lifetime” refers to the period during which the original purchaser owns the product.
3 How to Make a Claim
To initiate a warranty claim, please follow these steps:
- Proof of Purchase: Provide the original receipt or proof of purchase from BestGripStuds.co.uk.
- Contact Customer Service:
- Email: [email protected]
- Phone: 01259571979
- Return Authorization: Obtain a Return Merchandise Authorization (RMA) number before sending the product.
- Shipping: Send the product, at your expense, to the address provided by customer service. Ensure the RMA number is clearly marked on the package.
4 Remedy
Upon verification of a valid claim, BestGrip will, at its discretion:
- Replace them with new studs of equal or greater value.
5 Limitations of Liability
- No Consequential Damages: BestGrip shall not be liable for any incidental or consequential damages arising from the use or inability to use the product.
- Exclusion of Other Warranties: No other warranties, express or implied, are made, including but not limited to implied warranties of merchantability or fitness for a particular purpose.
6 Legal Rights
This warranty gives you specific legal rights. You may also have other rights which vary depending on your jurisdiction. .
7 Governing Law
This warranty is governed by the laws of the United Kingdom. Any disputes arising from this warranty shall be settled in the courts of the UK.
8 Contact Information
For any questions or assistance, submit the information belowย
- Email:ย
- Your name:
- Phone:ย
- Address: first line of address and postcode
- Date of your purchase
Note: Retain this warranty and your proof of purchase for future reference.
